Dedication to Customer Service
Service to our customers is our top priority. Our unique relationship with you is why we exist. We will do our very best to provide the highest quality products to you at a fair price. Our product lines are continuously expanding and we welcome your inquiries for hard-to-find ingredients. We want you to see the benefits of using high quality natural and organic ingredients, so we work hard to educate ourselves and pass the knowledge on to you. We appreciate your business and we encourage you to let us know how we can better serve you.
As part of our dedication to customer service, we feel it is important to:
- Make sure that our phones are always answered by a live person during our business hours.
- Communicate whenever there is a delay such as unavailable product or holiday schedules that would affect order shipments.
- Respond to inquires, questions about orders, and other communications in a timely manner.
- Maintain a healthy and happy work environment for our employees so they can be prepared to serve our customers in the best possible manner.
- Ensure the quality of our products through our standards and practices for product purchasing, testing, and safety.
- Store, handle, and pack your purchases with care to ensure their safe arrival.
- Ship orders out promptly, within 1-2 working days.
We want to hear from you! We regularly hear stories from people about their experiences with GloryBee, suggestions on using our products, and ideas for new products. If you have a story you want to share with us, please use our contact page to send us a note!