Shipping Information

Will my Order arrive by Christmas?

UPS and FedEx are experiencing unprecedented demand this season. Please use the following guide to ensure deliverybefore Christmas.

Ground orders: To receive your order before Christmas using Ground Shipping, please order on or before December 9th to ensure enough time for us to pick, pack, and ship your order.

2 day orders: To receive your order before Christmas using 2 day shipping, please order on or before December 16th to ensure enough time time for us to pick, pack, and ship your order.

Overnight Orders: To receive your order before Christmas using overnight shipping, lease order before December 21st to ensure enough time time for us to pick, pack, and ship your order.

SurePost: We don't recommend using SurePost if you'd like your delivery before Christmas.

Shipping and Handling Times

Under normal conditions, Orders shipped by FedEx Home or UPS Ground are frequently processed and leave our warehouse within one to three business days. We do not ship on Saturday or Sunday.

Orders shipped using three-day, two-day, or overnight shipping leave in one business day. If your order is time-sensitive, please select the appropriate shipping method to ensure the delivery meets your schedule. In order to avoid delays, please ensure someone will be available at the shipping address to receive a shipment.

Why is shipping so expensive?

We keep shipping costs as low as possible and pass on our negotiated savings with UPS and FedEx to our customers with a small markup for packing materials. For orders under $75.00 we charge a $5.00 handling fee. This is included in the shipping fee and covers the labor it takes to pick, pack, and get your order ready to ship. We also offer free shipping on a large variety of products when meeting a $150 order minimum. See details here.

 

FedEx

FedEx Home delivers Tuesday through Saturday. Most shipments using this method take 3 to 6 business days, depending on your location. Please see the following map for transit time estimates:

FedEx Home Delivery Times

FedEx 2 Day delivers Monday through Friday. Most shipments using this method take 2 days from shipment date, depending on your location. For expedited orders placed on Friday, Saturday, or Sunday FedEx 2day shipping will begin the following week. For example: An order placed on Friday will ship out Monday and arrive Wednesday.

FedEx Overnight delivers Monday through Friday. Most shipments using this method take 1 day from shipment date, depending on your location. For expedited orders placed on Friday, Saturday, or Sunday FedEx overnight shipping will begin the following week. For example: An order placed on Friday will ship out Monday and arrive Tuesday.

UPS

UPS SurePost delivers Monday through Saturday.  Most shipments using this method take 6 to 10 business days, depending on your location. Delivery to Hawaii and Alaska using SurePost can take in excess of 2 weeks. Note that the U.S. Postal Service® (USPS) will make the final delivery if you select SurePost.

UPS Ground delivers Monday through Friday. Most shipments using UPS ground take between 3 to 6 business days depending on your location. Please see the following map for transit time estimates:

UPS Ground Delivery Times

UPS 3 Day Select delivers Monday through Friday. Most shipments using this method take 4 days depending on your location. 

UPS 2nd Day Air delivers Monday through Friday. Most shipments using this method take 2 days from shipment date, depending on your location. For orders placed on Friday, Saturday, or Sunday UPS 2nd day Air shipping will begin the following week. For example: An order placed on Friday will ship out Monday and arrive Wednesday.

UPS Next Day Air and UPS Next Day Air Saver deliver Monday through Friday. Most shipments using this method take 1 days from shipment date, depending on your location. For expedited orders placed on Friday, Saturday, or Sunday next day shipping will begin the following week. For example: An order placed on Friday will ship out Monday and arrive Tuesday.

Royal Jelly

Due to its perishable nature, fresh royal jelly can only be shipped using two-day or overnight shipping. In addition, we only ship fresh royal jelly Monday through Wednesday in order to avoid shipping delays over the weekend. Please note when ordering fresh royal jelly that any other products in your cart will also be shipped using 2 day or overnight shipping.

Package Tracking

To retrieve the tracking number for an order, follow these steps: 

1) Log in to your account. (If you checked out as a guest, find your order confirmation email and click the link provided.)
2) Navigate to the orders page.
3) Select the order to see the tracking number. Please note that most orders ship within 1 to 3 business days. Until your order is shipped, the status will display as: “Queued” If after three business days your status still shows “Queued" you can retrieve your tracking number by calling GloryBee at 1-800-456-7923.