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Shipping Information

Orders shipped by FedEx Home or UPS Ground are frequently processed and leave our warehouse within one to three business days. We do not ship on Saturday or Sunday.

Orders shipped using three-day, two-day, or overnight shipping leave in one business day. If your order is time-sensitive, please select the appropriate shipping method to ensure the delivery meets your schedule. In order to avoid delays, please ensure someone will be available at the shipping address to recieve a shipment.

FedEx

FedEx SmartPost delivers Monday through Saturday.  Most shipments using this method take 6 to 12 business days, depending on your location. Delivery to Hawaii and Alaska using SmartPost can take in excess of 2 weeks. Note that the U.S. Postal Service® (USPS) will make the final delivery if you select SmartPost.

FedEx Home delivers Tuesday through Saturday. Most shipments using this method take 3 to 6 business days, depending on your location. Please see the following map for transit time estimates:

FedEx Home Delivery Times

FedEx 2 Day delivers Monday through Friday. Most shipments using this method take 2 days from shipment date, depending on your location. For expedited orders placed on Friday, Saturday, or Sunday FedEx 2day shipping will begin the following week. For example: An order placed on Friday will ship out Monday and arrive Wednesday.

FedEx Overnight delivers Monday through Friday. Most shipments using this method take 1 day from shipment date, depending on your location. For expedited orders placed on Friday, Saturday, or Sunday FedEx overnight shipping will begin the following week. For example: An order placed on Friday will ship out Monday and arrive Tuesday.

UPS

UPS Ground delivers Monday through Friday. Most shipments using UPS ground take between 3 to 6 business days depending on your location. Please see the following map for transit time estimates:

UPS Ground Delivery Times

UPS 3 Day Select delivers Monday through Friday. Most shipments using this method take 4 days depending on your location. 

UPS 2nd Day Air delivers Monday through Friday. Most shipments using this method take 2 days from shipment date, depending on your location. For orders placed on Friday, Saturday, or Sunday UPS 2nd day Air shipping will begin the following week. For example: An order placed on Friday will ship out Monday and arrive Wednesday.

UPS Next Day Air and UPS Next Day Air Saver deliver Monday through Friday. Most shipments using this method take 1 days from shipment date, depending on your location. For expedited orders placed on Friday, Saturday, or Sunday next day shipping will begin the following week. For example: An order placed on Friday will ship out Monday and arrive Tuesday.

Royal Jelly

Due to its perishable nature, fresh royal jelly can only be shipped using two-day or overnight shipping. In addition, we only ship fresh royal jelly Monday through Wednesday in order to avoid shipping delays over the weekend. Please note when ordering fresh royal jelly that any other products in your cart will also be shipped using 2 day or overnight shipping.

Package Tracking

To retrieve the tracking number for an order, follow these steps: 

1) Log in to your account. (If you checked out as a guest, find your order confirmation email and click the link provided.)
2) Navigate to the orders page.
3) Select the order to see the tracking number. Please note that most orders ship within 1 to 3 business days. Until your order is shipped, the status will display as: “Queued” If after three business days your status still shows “Queued" you can retrieve your tracking number by calling GloryBee at 1-800-456-7923.